MDKL CLIENT CHARTER

1. Ensure the quality of service provided and aware of clients problems.
    
2. Evaluate the tax in a fair way and using the MDKL properties effectively.
    
3. Manage revenue collection and curb spending with transparent and efficient.
    
4. Plan the development in MDKL area effectively and systematically based on the concept of "Town in garden".
    
5. License application will be processed quickly and efficiently  and ensure the cleanliness and public health are under control.
    
6. Provide and maintain the best infrastucture facilities to ensure the comfort of the people.
    
7. Ensure the building plan and CF are process quickly and efficiently.
    
8. Ensure the enforcement of law is conducted in a fair and good manner.